![]()
Our IT's Covered managed services handle routine maintenance and monitoring functions, including:
• Monitoring and escalating alerts 24/7
• Reviewing backups
• Defragmenting the hard disk
• Deleting temporary files
• Preventing viruses
• Reducing spam
No matter which coverage you choose, you agency will benefit from:
• Maintenance services — patching, spyware, antivirus and preventive tasks
• Monitoring, alerting and escalation — after business hours or 24/7
• Up/down alerting in network devices
We offer packages that include 24/7 remediation on both the desktop and server. Agencies using our REALLY COVERED and ALL BASES COVERED packages can also select optional services that include network device management for routers, firewalls and switches.
Since each agency has different needs, we offer multiple budget and funder friendly choices — so you can select the support that’s right for your agency.
BASICALLY COVERED
|
DESKTOPS • 24/7 Monitoring |
SERVERS • 24/7 monitoring |
REALLY COVERED
|
DESKTOPS • Everything in Basically Covered |
SERVERS • Everything in Basically Covered
|
ALL BASES COVERED
|
DESKTOPS • Everything in Really Covered |
SERVERS • Everything in Really Covered |







